General Manager
Elena's on Orange - 831 Orange St. New Haven, CT
$50,000-$70,000/yr
35-55hr per week depending on season
Bonus based on business performance
15 days paid time off
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Manage an incredibly successful ice cream store, working closely with the owner to expand the business. Looking for someone with deep culinary expertise, entrepreneurial spirit, and a passion for sustainability.
Responsibilities
Manage and hire all staff, setting standards of hospitality and a joyful work environment
Participate in creation of new menu offerings - there is an opportunity to innovate here!
Determine staffing plan and hours
With owner, determine goals for business growth
Ensure that menu offerings are prepared consistently with high quality
Maintain a clean, sanitary environment that is attractive to customers
Manage daily front and back of house operations
Develop knowledge of soft serve machine common problems and train staff
Build relationships with suppliers
Accurately maintain records of inventory, determine what needs to be ordered, and ensure orders are completed on time and received correctly
Maintain and create efficient and repeatable processes for day-to-day operations, including management of POS, that allow tracking and continuous improvement
Assist with HR systems for payroll and team benefits
Maintain positive relationships with staff and community
Ensure business complies with all laws (including employment laws)
Able to jump in to help in any role as needed
Report directly to the business owner and works closely with the business owner
Qualifications
Attributes: Empathy, Curiosity, Flexibility, Responsiveness, Attention to Detail, Efficiency/Optimization mindset, Commitment to Excellence
4+ years of relevant experience with at least 2 years of front of house service in the restaurant industry.
Ideal candidate has a passion for production with a culinary background
Able to work in a standing position for up to 5 hr
Able to reach, bend, stoop, and lift 50 pounds
Working knowledge / Ability to learn Google Docs, Forms, Drive, and Sheets + Toast POS
Preference for culinary or hospitality degree
ServSafe certification required (can be obtained after hiring)
Preference for local candidates
Fully vaccinated and boosted for COVID-19 with willing to wear N95 mask as needed
Loves soft serve ice cream!
Manage an incredibly successful ice cream store, working closely with the owner to expand the business. Looking for someone with deep culinary expertise, entrepreneurial spirit, and a passion for sustainability.
Responsibilities
Manage and hire all staff, setting standards of hospitality and a joyful work environment
Participate in creation of new menu offerings - there is an opportunity to innovate here!
Determine staffing plan and hours
With owner, determine goals for business growth
Ensure that menu offerings are prepared consistently with high quality
Maintain a clean, sanitary environment that is attractive to customers
Manage daily front and back of house operations
Develop knowledge of soft serve machine common problems and train staff
Build relationships with suppliers
Accurately maintain records of inventory, determine what needs to be ordered, and ensure orders are completed on time and received correctly
Maintain and create efficient and repeatable processes for day-to-day operations, including management of POS, that allow tracking and continuous improvement
Assist with HR systems for payroll and team benefits
Maintain positive relationships with staff and community
Ensure business complies with all laws (including employment laws)
Able to jump in to help in any role as needed
Report directly to the business owner and works closely with the business owner
Qualifications
Attributes: Empathy, Curiosity, Flexibility, Responsiveness, Attention to Detail, Efficiency/Optimization mindset, Commitment to Excellence
4+ years of relevant experience with at least 2 years of front of house service in the restaurant industry.
Ideal candidate has a passion for production with a culinary background
Able to work in a standing position for up to 5 hr
Able to reach, bend, stoop, and lift 50 pounds
Working knowledge / Ability to learn Google Docs, Forms, Drive, and Sheets + Toast POS
Preference for culinary or hospitality degree
ServSafe certification required (can be obtained after hiring)
Preference for local candidates
Fully vaccinated and boosted for COVID-19 with willing to wear N95 mask as needed
Loves soft serve ice cream!